Customer reviews

What our guests say

"Very good"

The location is very good, the room is nice, but the bathroom is much too small.

Hotel response

Dear Mr. Foehr, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. We are located in the middle of three important museums, close to the train station and bus stop, all of that near to the city centre. We are very sorry that the bathroom was not comfortable for you. We would like to inform that there is different types of rooms with diferrent size of bath. For your future stay, please, do not hesitate to contact us and we will do all our best to find more suitable room for you. With Best regards,
Hotel guest
22-Mar-2024

"Very good"

"Excellent"

My stay was full of good memories and interactions. I really enjoyed the experience. Extremely friendly staff and very well-located Hotel. Will definitely stay in the future if the case comes.

Hotel response

Dear Marvin, Thank you for your feedback, we are very happy to see that our staff did all the best to make your stay comfortable. We are looking forward to welcome you in our beautiful city in the nearest future. Best regards
Hotel guest
21-Mar-2024

"Excellent"

"Excellent"

Excellent location and brilliant & friendly staff. Special mention for the girl on reception when we arrived on Friday 23rd Feb at 9-00 pm, and the young man on the morning of 24th Feb who were fantastically helpful. Sorry for not catching names, but they deserve a bonus! Great tapas linked to hotel, and many others near by. La Maripepa Cervecería five minutes for good beer selection plus great selection of bars, cocktail bars, and cafes all easy walking. All main tourist places in easy walking distance, with Roya Palace a 25 min walk.

Hotel response

Dear David, Thank you for taking time and share with us your experience in our hotel. It is so nice to see that our staff did all the best to make your stay comfortable. We are very excited that you enjoyed your stay with us and looking forward welcoming in the nearest future. With bes regards Hotel Mora by MIJ
David Williams
5-Mar-2024

"Excellent"

"Very good"

La ubicación del hotel es perfecta y el personal agradable y dispuesto. La habitación es algo pequeña pero las camas son cómodas.

Hotel response

Estimada Ana Maria, Queremos agradecerla su comentario sobre su estancia en el Hotel Mora by MIJ. Nos alegra que su estancia haya sido agradable. Esperamos verle en nuestro hotel de nuevo. Un saludo
Hotel guest
25-Feb-2024

"Very good"

"Excellent"

I enjoyed a lot my stay at Hotel Mora in Madrid. This hotel is well situated, with professional people at the reception and clean rooms with pretty views, at least the one I stayed in. What I like about it is that it's a non-pretentious place. Nearby, you can find nice bars, restaurants, museums, stores and good coffee shops. All you need to have a wonderful time. Thanks!

Hotel response

Dear Maria, We would like to thank you for your comment about your stay in Hotel Mora by Mij. We are glad to hear that you enjoyed your stay with us We are looking forward welcoming you in our beatiful city. Yours sincerely
María Alejandra Hernández Villarreal
28-Jan-2024

"Excellent"

"Excellent"

Very clean. Nice views to "Paseo del Prado". Just 2min walking from Atocha station (bus to the aiport and train to different citirs in Spain) and 20min walking to GranVía, one of the most vibrant street in Madrid. Definitely I will be back.

Hotel response

Dear Virginia, Thank you for your wonderful comment regarding your stay with us, here at the Hotel More by Mij. We are very happy, that you enjoyed your stay with us and look forward to welcoming you again in the nearest future. With best regards
Virginia Díaz
20-Jan-2024

"Excellent"

"Excellent"

Hotel Mora is a great value quiet hotel in an excellent location on Paseo del Prado. It is very close to a metro station and a walking distance to the major museums. Very friendly staff especially on reception. Highly recommended.

Hotel response

Dear Maura, Thank you for taking time and share with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel, near the city centre and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. We are looking forward welcoming you in Madrid in the near future. Best regards
Hotel guest
27-Oct-2023

"Excellent"

"Very good"

Liked the location. Room and bathroom are clean and with good space. However as the room is for 4 persons, it would be good to have an extra chair, a fridge and a water kettle would be even better.

Hotel response

Dear Chi, Thank you for choosing our hotel during your visit to Madrid. We are glad that your stay with us was pleasant and we will continue working so that if you visit us again you will have a better impression. Best regards from Hotel
Hotel guest
12-Oct-2023

"Very good"

"Excellent"

Everyone from the front desk, housekeeping and cafe were friendly and fantastic. We had a wonderful stay here and the location of the hotel was great.

Hotel response

Dear Seik, Thank you for taking time and sharing with us your experience in our hotel. As you mention, our location is one of the great advantages of our hotel, near the city center and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. We are very happy that you ha a wonderful time with us. We are looking forward to welcome you in the nearest future. With best regards
Hotel guest
12-Oct-2023

"Excellent"

"Very good"

The space at the desk was a bit too tight. I did love the convenient location to the Prada, Reina Sofia and Thyssen Bornemisza museums

Hotel response

Dear Daniel, Thank you for taking time and sharing with us your experience in our hotel. It is nice to hear that you enjoyed your stay with us. Best regards
Hotel guest
11-Oct-2023

"Very good"

"Very good"

Nice clean room with view to the park. And great location close to Atocha station and all three great museums.

Hotel response

Dear Gisela, Thank you for sharing with us your experience in our hotel. It is nice to see that you enjoyed your stay in our hotel and we are looking forward welcoming you in the nearest future. With best regards
Hotel guest
31-Aug-2023

"Very good"

"Excellent"

The entire staff was amazing and very helpful when our vacation was interrupted by my wife needing an emergency surgery.

Hotel response

Dear Mr, Simpson, Thank you for sharing with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel. It is nice to hear that our staff made your stay comfortable. With best regards
Hotel guest
13-Jul-2023

"Excellent"

"Excellent"

Personal muy agradable y dispuesto a ayudar. Habitación cómoda y limpia. Estuvimos 2 noches y muy bien. Al lado del Hotel hay Restaurantes y Supermercado. Esta al lado de Parque retiro. Muy buena ubicación y servicio. Muchas gracias

Hotel response

Dear Noga, Thank you for taking time and sharing with us your experience in our hotel. As you mention, our location is one of the great advantages of our hotel, near the city center and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. . We are looking forward welcoming you in Madrid in the nearest future. Best regards
Hotel guest
30-Jun-2023

"Excellent"

"Excellent"

Excellent stay. Receptionists were very helpful and friendly especially Carlos and another young man. Rooms small but adequate and very clean. Location the best we could have chosen. Would choose again

Hotel response

Dear Pamela, Thank you for taking time and share with us your experience in our hotel. We are happy that hotel staff did all the best to make your stay comfortable. Looking forward welcoming you in our beautiful city. Best regards
Pamela Barker
11-May-2023

"Excellent"

"Very good"

We are happy with the service provided by staff. Enjoyed the location and our room, the only minus is not having a mini fridge in the room, which would be useful as we prepare coffee/tea, and to keep some of our fruit juices. Location is strategic, we used Bus 001 quite often to go to Gran Via

Hotel response

Dear Andreas, Thank you for taking time and share with us your experience in our hotel. As you say, our location is one of the great advantages of our hotel, near the city center and in the middle of three important museums. We are happy that you enjoyed your stay in our hotel. Best regards
Andreas Hadiwidjaja
30-Apr-2023

"Very good"

"Excellent"

As always, it was friendly, efficient, clean and safe. We have stayed with you for many years and have never been disappointed. The upgrades that we noted this time were much appreciated. I am 81 and may never be back to Madrid, but if I do , I’ll stay at Hotel Mora. Thank you for a lifetime of memories.

Hotel response

Dear Bloomer, Thank you for taking time and sharing with us your experience in our hotel. As you mention, our location is one of the great advantages of our hotel, near the city center and in the middle of three important museums. It is nice to see that our staff did all the best to make your stay comfortable. We are looking forward welcoming you in Madrid in the near future. Best regards
Bloomer Sullivan
26-Apr-2023

"Excellent"

"Very good"

Lovely hotel, with old style charm and elegance. The staff were friendly and courteous. The bedroom and ensuite bathroom were clean and serviceable, if a little small. This didn't bother us, though it may bother others. The bed was very comfortable. Noise from other rooms in close proximity could be an issue if you're a light sleeper. The location was excellent.....right across from the botanic gardens and the Prado museum. All in all we had a lovely 3 days in the Mora hotel, Madrid.

Hotel response

Dear Frank, Thank you for taking time and share with us your experience in our hotel. We are happy that our staff did all the best to make your stay comfortable. Looking forward welcoming you in our beatuful city. Best regards
Hotel guest
27-Mar-2023

"Very good"

"Very good"

Good location, okay facilites for the price.

Hotel response

Dear Juan, Thank you for taking time and share with us your experience in our hotel. We are happy that you enjoyed your stay with us. Best regards
Juan Rojas
20-Mar-2023

"Very good"

"Excellent"

Wonderful helpful staff, a great bright clean wonderfully situated place to stay.

Hotel response

Dear Daniel, Thank you for taking time and share with us your experience in our hotel. We are very happy that our staff did all the best to make your stay a bit comfortable. Looking forward welcoming you in our beatuful city. With Best regards
Daniel Murphy
2-Mar-2023

"Excellent"

"Excellent"

It is a lovely traditional (in the very best sense) hotel located in a perfect place for communications and cultural exploration Madrid. The service was impeccable and the room was spacious, clean, conformable and it even had a small balcony facing the Paseo del Prado (Botanic Garden). The windows must be very well insulated because it was very quiet (I was on the second floor). Overall, a great experience.

Hotel response

Dear Paul, Thank you for taking time and share with us your experience in our hotel. We are happy that you enjoyed your stay with us. Looking forward welcoming you. Best regards
Hotel guest
23-Feb-2023

"Excellent"

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