Customer reviews

What our guests say

"Excellent"

Location is awesome as it’s next door to Atocha transportation hub, subway stops, bus stop, Prado, Reina Sophia and city center. Rooms are clean and quiet. Staff is so very help. I stay here every time in Madrid.

Hotel response

Dear Miles, Your detailed compliments about our cleaning, comfort, location and staff here at Hotel Mora by Mij are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for choosing your stay with us and for taking time to write a wonderful review. We look forward to your return. Regards from Paseo del Prado
Hotel guest
31-Mar-2022

"Excellent"

"Excellent"

A localidade é excelente! A vista é linda! Os atendentes são super atenciosos e prestativos! Tem um lugar de tomar café da manhã, maravilhoso destronado hotel!

Hotel response

Dear Miles, Your detailed compliments about our cleaning, comfort, location and staff here at Hotel Mora by Mij are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for choosing your stay with us and for taking time to write a wonderful review. We look forward to your return. Regards from Paseo del Prado
Hotel guest
14-Mar-2022

"Excellent"

"Very good"

Nice hotel, friendly staff. Very central. You can walk to the Prado, Atocha trainstation, Plaza Major, Royal Palace. Good room with a small balcony.

Hotel response

Dear traveller. We are glad to know that the hotel covered all your expectations. As you say, we are just a few metres from the Atocha train station, right in front of the Botanical Garden and the Prado Museum and a few minutes from Puerta del Sol. Our hotel is perfect as a starting point for exploring the city. Greetings from the heart of Madrid
Hotel guest
3-Mar-2022

"Very good"

"Excellent"

I stayed at Hotel Mora before flying from Madrid Airport. The hotel is a great value, in an excellent location (close to train station, walking distance to main tourist areas). Above all the staff were very friendly and so helpful with any questions. They organized a taxi to the airport that was waiting for me in the lobby the next morning. It made the whole travel experience very smooth. Thank you!

Hotel response

Dear traveller. We are glad to hear you enjoyed your stay in our hotel. As you comment, the front desk team is always ready to help you with all it's in their hands. The connection to the airport from our hotel is perfect. Just in front of the hotel you can take the bus that costs 5€, from Atocha station you can take the train that leaves you at terminal 4 and if you prefer a taxi it will costs you 30€ and you will be at the airport in about 25 minutes. Greetings from Madrid's Paseo del Prado.
Hotel guest
2-Mar-2022

"Excellent"

"Excellent"

We arrived early in the morning and the smiling face of the receptionist is such a warm welcome. We had 2 puppies with us and the treatment they gave to our dogs was amazing. We really had a wonderful stay and good value for our money. It exceeded my expectations. Near to everything, the good thing we also love is the park and garden infront that let our dogs play (just outside Botanical garden). Overall we love the area, near to everyrhing such as restaurants, groceries and just a few minutes walk going to the center (sol, plaza mayor, gran via, plaza españa, callao etc.) Public transport also is easy as you can find bus stations nearby and also the subway station. We will definitely go back to Madrid and will again back to this hotel. We had a lovely stay and more for my fur babies.

Hotel response

Dear traveller. We are glad to hear you enjoyed your stay in our hotel. As you comment, the front desk team is always ready to help you with all it's in their hands. The connection to the airport from our hotel is perfect. Just in front of the hotel you can take the bus that costs 5€, from Atocha station you can take the train that leaves you at terminal 4 and if you prefer a taxi it will costs you 30€ and you will be at the airport in about 25 minutes. Greetings from Madrid's Paseo del Prado.
Hotel guest
1-Feb-2022

"Excellent"

"Very good"

Clean comfortable basic room. Staff were very friendly and competent

Hotel response

Dear traveller, We are glad to know that the hotel covered all your expectations. We are a very complete 2 stars hotel but our staff is five stars, thank you! Greating from the heart of Madrid.
Hotel guest
28-Jan-2022

"Very good"

"Excellent"

I stayed at Hotel Mora for 3 days, 2 nights and it was a very pleasant visit. The hotel's location is unmatchable as you are close to all public transportation, a stones throw away from El Retiro, a few minutes by foot to most of the must-see places in Madrid, and lots of cafes and restaurant in the area. The room is also well kept while the service is exceptional. I'll definitely book my stay again in Hotel More by Mij on my next trip to Madrid.

Hotel response

Dear Glaiza, Thank you for your kind words about your stay with us. We are really happy to hear that you enjoyed the time you spent at Hotel Mora by Mij. It is true that our location is really good to visit the city, we are just across the Botanical Garcen and the most important museums of the city, Retiro park and the centre of Madrid are also really close. We hope to see you again. Regards form Hotel Mora by Mij
Glaiza Jarloc
8-Jan-2022

"Excellent"

"Excellent"

El cuidado con las mascotas ha sido excelente

Hotel response

Estimado viajero, Muchas gracias por la gran valoración que nos ha dado. La verdad es que a todo el personal le encantan los animales, por lo que nos encanta tenerlos por aquí. Esperamos verles pronto por aquí
Hotel guest
17-Dec-2021

"Excellent"

"Excellent"

Hotel com ótima localização aos pontos turísticos como o Museu do Prado e Jardim Botânico, com atendentes muito gentis. Certamente uma boa opção !!

Hotel response

Estimado viajero, Muchas gracias por la gran valoración que nos ha dado. La verdad es que a todo el personal le encantan los animales, por lo que nos encanta tenerlos por aquí. Esperamos verles pronto por aquí
Ricardo Simi
29-Nov-2021

"Excellent"

"Very good"

Centrally located near museums, restaurants and railway/metro. Helpful staff. Not expensive.

Hotel response

Dear Mr. Piper, Thank you so much for spending part of your time to share your experience in our hotel. From the hotel you can walk to the main attraction of the City, for example we are just in front of the Prado Museum and Reina Sofia and Thyssen are only 5 minutes walking. We are very close to the metro stop (Estación del Arte) and Atocha, train station. We are agree with you, the hotel offers a very appropiate value for money. We hope to see you soon again Regards from the heart of Madrid
Geoffrey Piper
27-Nov-2021

"Very good"

"Very good"

We were very pleased with our stay at Hotel Mora. We especially enjoyed the location and convenience of the hotel. We would like to give special attention to Adrian at the reception who was especially helpful with out checkout and finding a taxi early in the morning of our departure.

Hotel response

Dear Mr. Piper, Thank you so much for spending part of your time to share your experience in our hotel. From the hotel you can walk to the main attraction of the City, for example we are just in front of the Prado Museum and Reina Sofia and Thyssen are only 5 minutes walking. We are very close to the metro stop (Estación del Arte) and Atocha, train station. We are agree with you, the hotel offers a very appropiate value for money. We hope to see you soon again Regards from the heart of Madrid
Jeff A Redford
13-Nov-2021

"Very good"

"Excellent"

The staff was amazing. They were so accommodating and it really made the stay great. I am super thankful that the hotel accepts pets. The location is also fantastic and the prices are good. The room was also very clean.

Hotel response

Dear Jaclyn, Thank you very much for your positive review, we are glad you enjoyed your stay and are looking forward to receiving you back again! Best regards
Jaclyn Gallegos
24-Oct-2021

"Excellent"

"Excellent"

Excellent customer service, rooms in good order and clean. Thanks

Hotel response

Dear Pedro, Comments like yours encourage us to continue improving our service. We hope to see you again at Hotel Mora by Mij Yours sincerely
Pedro Sarango
15-Oct-2021

"Excellent"

"Very good"

Erstaunlich, wie ruhig es im Zimmer war, obwohl es an einer Hauptverkehrsstrasse liegt. Das Zimmer war klein, aber alles Nötige vorhanden.

Hotel response

Dear Pedro, Comments like yours encourage us to continue improving our service. We hope to see you again at Hotel Mora by Mij Yours sincerely
Hotel guest
10-Oct-2021

"Very good"

"Excellent"

Super nice and for a great price!

Hotel response

Dear traveler, Thank you for your comment. We are happy to hear that you enjoyed your stay at the hotel. We always try to reach every expectation and to offer you the best deals. Sincerely Hotel Mora by Mij
Hotel guest
29-Jul-2021

"Excellent"

"Very good"

Muy recomendable, bien situado, muy buena atención del personal. Buena relación calidad/precio

Hotel response

Querido viajero. Gracias por la recomendación que hace de nuestro hotel a los futuros viajeros. Como bien comenta, el trato de nuestro personal y la ubicación del hotel son dos de nuestras señas de identidad. Además, es cierto que el hotel ofrece un gran relación calidad precio sobre todo si reservan aquí en la web oficial del hotel donde están tanto los mejores precios como las mejores condiciones en general. Vuelvan pronto a vernos, estaremos encantados de volver a recibiros. Un saludo de toda la familia que forma Hotel Mora by Mij.
Hotel guest
28-Apr-2022

"Very good"

"Very good"

Muy atentos y un hotel muy seguro por la noche nos preguntaron a que habitación íbamos y nuestros nombre.Nunca lo habían hecho antes en otros hoteles y somos guías turísticas.

Hotel response

Estimados colegas de profesión, muchas gracias por el tiempo habéis dedicado a compartir vuestra experiencia en nuestro hotel, vosotros más que nadie sabéis lo importante que es para nosotros vuestra opinión. Nos alegra mucho que valoráis el aspecto de la seguridad, dentro de nuestro hotel duerme cada noche mucha gente y nos sentimos responsables de todos ellos. Un saludo con vistas al florido Jardín Botánico.
Hotel guest
26-Apr-2022

"Very good"

"Excellent"

Muy buen hotel, con habitaciones limpias y nuevas no sirven desayuno pero hay un restaurante en el mismo edificio que lo sirve muy buena ubicacion frente al Jardin Botanico

Hotel response

Estimada Graciela, Muchas gracias por el comentario tan bonito que ha querido compartir sobre nuestro hotel. Nos alegra que todo estuviera a la altura de sus expectativas. Como bien comenta el hotel está inmejorablemente situado justo enfrente del Jardín Botánico y a escasos metros de la estación de tren de Atocha y del Museo del Prado. Realmente la ubicación es ideal como punto de partida para disfrutar de Madrid al 100%. Esperamos verles pronto nuevamente por aquí, estaremos encantados de recibirles. Un saludo del todo el equipo que forma Hotel Mora by Mij.
Graciela Garcia
22-Apr-2022

"Excellent"

"Excellent"

Locación ideal para los que viajamos en tren y nos gusta disfrutar de la ciudad, de la cultura y de zonas verdes. Habitación cómoda y limpia. Personal del hotel amable y eficiente. Hotel muy recomendable.

Hotel response

Buenos días Silvia, Antes de nada nos gustaría agradecerle que haya dedicado unos minutos a compartir su opinión de nuestro hotel. Como dice, nuestra ubicación, en frente del Jardín Botánico y con los museos Prado, Thyssen y Reina Sofia justo al lado, es magnífica para disfrutar de Madrid y su cultura y además tenemos el centro de la ciudad a escasos minutos con todo lo que puede ofrecer. Nos alegramos que haya estado comodo y a gusto en su habitacion y sobre todo que nuestro personal le hiciera sentir como en casa, es lo que intentamos siempre. No dude en visitarnos si regresa a Madrid Un saludo desde el Paseo del Prado
Hotel guest
16-Apr-2022

"Excellent"

"Excellent"

Ubicación inmejorable, especialmente si tu destino es cultural. Personal muy amable. Relación calidad-precio increible.

Hotel response

Estimada Montserrat, Muchas gracias por haberse tomado un tiempo para compartir su experiencia con nosotros y sobre todo por las agradables palabras que nos dedica. Es cierto, si vienen a Madrid para visitar los museos no hay mejor ubicación que la nuestra, estamos en pleno triángulo del arte de de ciudad formado por el Prado, el Thyssen y el Reina Sofia. Le agradecemos tambien sus palabras sobre nuestro personal, siempre estamos encantados de ayudar en todo lo que esta en nuestra mano para que nuestros clientes puedan tener la mejor de las experiencias. No dude en visitarnos si regresa a Madrid. Un saludo desde el Paseo del Prado
Hotel guest
13-Apr-2022

"Excellent"

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